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Features of Mobile Banking

For banking on the go, Mobile Banking gives you unprecedented access and usability of your financial data. You will enjoy all this and more without the wires!

• Immediate anywhere access to account balances and information
• Time-filtered account history data
• Individual- and ranged-transaction search capabilities
• Perform real-time transfers
• Schedule and modify bill payments

Mobile Requirements

Mobile banking has been built to work with the widest range of web enabled mobile devices possible.

Mobile Banking conforms to mobile browsing standards. Generally, if a device/browser supports WAP 2.0, XHTML MP and the device is Web Enabled, it should work just fine.

Make sure you understand that normal data charges from their mobile carriers apply. Mobile Banknig requires web access on the mobile device.

Frequently Asked Questions

What is Mobile Banking?

Mobile Banking is a new service that allows you to complete Internet banking transactions through a Web-enabled mobile device.

How can I activate Mobile Banking?

Using a desktop or laptop computer you can activate Mobile Banking for your account by logging into online banking and clicking the 'Apply for Mobile Banking' link and following the instructions.

Mobile Banking is active, now what?

Login using the appropriate links at the top of this page. If you cannot login please contact our nearest branch.

How much does it cost?

No additional fees or costs are associated with activating and using Mobile Banking.

How do I access Mobile Banking on the mobile device?

Simply go to your bank's Web site and enter "/m" at the end of the Web address. That will launch the mobile version of the site. Enter your Internet Banking username and password to login. After logging in, a list of accounts to which you have access will appear.

What kind of mobile devices can use the Mobile Banking service?

Most Web-enabled phones or other devices with a WAP 2.0 and XHTML-MP compatible browser can use Mobile Banking. You must have an active data plan through your service provider to utilize Mobile Banking.

Can I change my Mobile Banking username and password?

Yes. Changing the username or password for Internet Banking settings will also change your settings for Mobile Banking.

What types of accounts can I access with Mobile Banking?

You can access personal or business accounts through your mobile device.

What types of transactions can I perform through my mobile device?

In addition to viewing account information, you can pay existing bills, make loan payments, and transfer funds.

Can account history information be accessed through Mobile Banking?

Yes. You can view a variety of information about past transactions, including the transaction date, description, and amount. You can also search history by account type or date range.

What happens when I use an invalid username or password to access the site?

An error message appears indicating that invalid logon credentials were used, and the system does not allow logon.

How can I provide feedback on Mobile Banking?

After logging on, you can use the User Feedback option to send us any suggestions for improvement.

What kind of security is included with Mobile Banking?

Mobile Banking includes the following security features:

• 128-bit encryption.
• Password protection.
• Automatic session expiration. The application will time out if the customer has not used the application for several minutes.
• Privacy protection. No private data is stored on the mobile device.
• Reduced risk feature set. Customers can pay existing bills but not set up new bills, for example.
• Masked account numbers. It masks account numbers with Xs whenever practical within the application.
• Site-to-user verification. It asks customers to confirm an image and phrase upon logging on so they know they are dealing with their bank.
• Multi-factor authentication. Mobile Banking provides a multi-factor authentication feature that appears whenever the user attempts something unusual, such as using a different mobile device or accessing the site from a new IP address. This feature asks the customer personal questions, and in order to continue, the answers must match the ones they entered when they signed up for the service.